Refund policy

Users are never charged

Using EarnOrbit is free. We do not charge registration fees, subscription fees, withdrawal fees, processing fees or any other fee, and we will never ask you to pay, deposit or recharge anything in order to withdraw your rewards. Anyone asking you to do so is trying to defraud you - report it at cybercrime.gov.in or on 1930.

Corrections to rewards

If a reward was credited to you in error - a duplicate, a wrong amount, or an action the advertiser later withdrew - we will correct it. Corrections come out of your available balance, are recorded in your transaction history with a reason, and you can dispute one by contacting support.

If a reward you earned was not credited, tell us within 30 days of completing the action and we will take it up with the advertiser. Keep any confirmation the advertiser gave you.

Failed or rejected payouts

When you request a withdrawal the amount is reserved from your available balance immediately. If the payout then fails - a wrong UPI ID, a closed account, a bank rejection - the full amount returns to your EarnOrbit balance and appears in your transaction history. Nothing is deducted for the failed attempt.

If we reject a withdrawal after review, the amount is likewise returned in full and we tell you why.

We pay to the account details you give us. If you enter someone else's UPI ID, or mistype your own into a valid account belonging to another person, we cannot recover the money. Check the details before you confirm.

Advertiser refunds

Advertisers who prepay for campaign inventory may request a refund of unspent funds. Unspent prepaid balance is returned to the original payment method within 7 working days of the request. Amounts already spent on delivered, verified actions are not refundable. Disputed actions are handled under the campaign agreement.

How to raise a problem

Open a support ticket from your account, or email manoharkumarmahto796@gmail.com with your registered mobile number and the offer name. We acknowledge within 24 hours. If you are not satisfied with the outcome, reply to that email and we will review the decision again.